Personal Injury Intaker ( Must Have Law Firm Experience)
Company: Estrada Law Group APC
Location: Los Angeles
Posted on: October 23, 2024
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Job Description:
Our law office is growing fast and we're searching for a
full-time legal intake specialist to help us succeed! You'll serve
as the compassionate voice of our law firm, fielding inbound calls
from prospective clients in their time of need, screening, and
surveying for potential cases, and helping our lawyers manage their
meetings. If the thought of coming to work every day and making a
positive impact on client's lives excites you, start your
application today!
Responsibilities:
--- Conduct initial client intakes in both Spanish and English via
phone and in person.
--- Gather and document client information accurately and
efficiently.
--- Provide excellent customer service to clients, addressing their
questions and concerns.
--- Collaborate with legal staff to ensure smooth case
transitions.
--- Participate in training and mentorship programs to develop
supervisory skills.
--- Supervise new client onboarding and current client files
through data entry and paperwork collection to ensure our cases are
managed efficiently.
--- Handle all client information with discretion, ensuring
compliance with legal and ethical standards.
--- Assist in preparing and organizing initial case files and
supporting documentation.
--- Provide clients with basic information about the legal process,
procedures, and their rights to ensure they feel informed and
supported.
--- Work closely with attorneys and legal staff to ensure seamless
communication and case handling.
Qualifications:
--- Bachelor's degree.
--- 2 years of experience in an intake role, preferably in a
personal injury firm or similar environment.
--- Bilingual proficiency in Spanish and English, with excellent
communication skills in both languages.
--- Previous experience as a legal assistant with phone client
contact is welcome, with 1-2 years of experience.
--- Strong organizational skills and attention to detail.
--- Ability to work independently and as part of a team.
--- Solid data entry, spreadsheet management, and computer
skills
--- Possesses outstanding communication skills and a sense of
empathy.
About Company:
Estrada Law Group APC is a prestigious and thriving personal injury
law firm located in Downtown Los Angeles. We are committed to
championing the rights of individuals who have been injured due to
negligence or wrongful acts. Our dedicated team is known for
delivering exceptional service and winning results for clients. To
learn more, please visit our website: www.estradalawgroup.com
Keywords: Estrada Law Group APC, Arcadia , Personal Injury Intaker ( Must Have Law Firm Experience), Other , Los Angeles, California
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