Manager, Solutions Engineering
Company: Artera, Inc.
Location: Los Angeles
Posted on: November 13, 2024
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Job Description:
ABOUT ARTERA
Our Mission: Make healthcare #1 in customer service.
What We Deliver: Artera (formerly WELL Health) is the patient
communication platform that delivers happier staff, healthier
patients, and more profitable organizations. We enable two-way
conversations between patients and their healthcare teams through
secure, multilingual messaging across multiple channels - including
text, email, and telephone. By unifying disjointed touchpoints into
a single, intuitive channel, Artera fuels connected patient
experiences and empowers organizations to deliver the best customer
service imaginable.
Our Impact: Artera helps 500+ healthcare providers facilitate more
than 1 billion messages for 40+ million patients annually.
Our award-winning culture: Since founding in 2015, Artera has
consistently been recognized for its innovative technology,
business growth, and named a top place to work. Examples of these
accolades include: Inc. 5000 Fastest Growing Private Companies
(2020, 2021, 2022, 2023); Deloitte Technology Fast 500 (2021, 2022,
2023); Built In Best Companies to Work For (2021, 2022, 2023,
2024). Artera has also been recognized by Forbes as one of
"America's Best Startup Employers," Newsweek as one of the "World's
Best Digital Health Companies," and named one of the top "44
Startups to Bet your Career on in 2024" by Business Insider.
Artera is looking for a Solutions Engineering Manager to lead our
team of Sales/Solutions Engineers and contribute to the solution
engine. You will report directly to our Senior Director of Revenue
Operations. We are looking for a skilled leader that can bridge the
gap between the distribution of knowledge within the SE team. We
are looking for someone to function as the hub to the many spokes
within Artera: SE team, Product, Sales, and CX. The right person
for this role has experience working cross-functionally with all
areas of the business and knows how to set the tone for harmony
between Product and Sales. You are someone that has experience
developing novel solutions to solve unique business problems within
healthcare and you are looking to continue doing that in your next
role.
Responsibilities
Requirements
Bonus
30/60/90 Day Expectations
$110,000 - $129,000 a year
The compensation for this role will be based on level of experience
and the geographic tier in which you are located. This position
also comes with equity and a variety of benefits.
Tier 1 Salary: $120,000 - $129,000 + variable
Non-Tier 1 Salary: $110,000 - $117,500 + variable
LOCATION
Artera values in-person collaboration and is currently hiring in
the following US cities: Santa Barbara, Los Angeles, San
Francisco/Bay Area, Kansas City, and Philadelphia (Wayne).
Artera HQ is in Santa Barbara, CA, and we have an additional US
office located in Philadelphia (Wayne), PA. If you live in the
Santa Barbara or Philadelphia area, your role will be hybrid and
you will be required to work out of your designated office location
3 days a week, unless otherwise noted in the job requirements.
If you live in Los Angeles, San Francisco/Bay Area, or Kansas City,
your role will be remote to start. As our team continues to grow in
these cities, Artera will be considering opening offices in these
locations. Once that happens, you will be required to work out of
your designated office location 3 days a week, unless otherwise
noted in the job requirements.
WORKING AT ARTERA
Company benefits: Full health benefits (medical, dental, and
vision), flexible spending accounts, company paid life insurance,
company paid short-term & long-term disability, company equity,
voluntary benefits, 401(k) and more!
Career development: Manager development cohorts, employee
development funds
Generous time off: Company holidays, Winter & Summer break, and
flexible time off
Employee Resource Groups (ERGs): We believe that everyone should
belong at their workplace. Our ERGs are available for identifying
employees or allies to join.
Committed to Diversity, Equity, and Inclusion
Artera is an Equal Opportunity Employer and is committed to fair
and equitable hiring practices. All hiring decisions at Artera are
based on strategic business needs, job requirements and individual
qualifications. All candidates are considered without regard to
race, color, religion, gender, sexuality, national origin, age,
disability, genetics or any other protected status.
With that said, research shows that women and other
underrepresented groups apply only if they meet 100% of the
criteria. Artera is committed to leveling the playing field, and we
encourage you to apply for positions even if you do not meet 100%
of the criteria. We would love to connect with you and see if you
would be a great fit for our role!
We're dedicated to creating an inclusive, equitable, and diverse
workplace, where everyone feels safe to be themselves and diversity
is a strength. Artera is committed to providing employees with a
work environment free of discrimination and harassment; Artera will
not tolerate discrimination or harassment of any kind.
DATA PRIVACY
Artera values your privacy. By submitting your application, you
consent to the processing of your personal information provided in
conjunction with your application. For more information please
refer to our .
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Keywords: Artera, Inc., Arcadia , Manager, Solutions Engineering, Executive , Los Angeles, California
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