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Customer Scheduling Manager

Company: VirtualVocations
Location: Santa Barbara
Posted on: November 7, 2024

Job Description:

A company is looking for a Customer Scheduling Manager to oversee instructor and customer scheduling and logistical support.



Key Responsibilities

Lead and manage scheduling of customer events, ensuring coordination between customer requests and instructor availability
Collaborate with account managers and school districts to confirm and manage event schedules
Implement and manage a scheduling software system to enhance operational efficiency


Required Qualifications

3+ years of experience in operations, project management, or scheduling with a focus on customer service
Bachelor's degree in operations, logistics, or a related field (or equivalent work experience)
Proficiency in Salesforce (or similar CRM), Excel, and relevant data analysis tools
Experience implementing or managing scheduling software is highly preferred
Strong organizational skills with a proven ability to coordinate complex schedules and processes

Keywords: VirtualVocations, Arcadia , Customer Scheduling Manager, Executive , Santa Barbara, California

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