Chief Development & Communications Officer
Company: Union Station Homeless Services
Location: Pasadena
Posted on: October 18, 2024
Job Description:
Chief Development & Communications OfficerClassification Title:
Chief Development and Communications Officer Employment Status:
Full-TimeReports to: Chief Executive Officer FLSA Status:
Exempt
- 5 Paid Flex Days
- 13 Paid Holidays
- 12 Paid Vacation Days
- 403b AccountJOB SUMMARYReporting to the Chief Executive Officer
(CEO), the Chief Development and Communications Officer (CDCO)
serves as a key leadership team member and an active participant in
making strategic decisions affecting the agency. The CDCO is
directly responsible for successfully creating, leading and
implementing an integrated communications and resource development
strategy to help forge new relationships and build Union Station's
visibility, impact and financial resources.The CDCO is a strategic
partner with the CEO by providing strong supportive efforts in
cultivating and developing future and existing donors as well as
maximizing revenues from fundraising activities.The CDCO designs
and implements plans for cultivating, soliciting and stewarding
private philanthropic support from individuals, corporations,
foundations and community partners, and is responsible for
establishing the strategy and infrastructure needed to grow our
budget through major gifts, grants, special events, corporate and
foundation support. To amplify and secure these efforts, this
position is responsible for communications, public relations,
marketing and social media functions for the organization, and will
partner with Programs and Advocacy Department to promote community
education efforts.In addition, the CDCO will work closely with the
Board of Directors and support board members as they take on a more
active fundraising role.As a key member of the executive team, the
CDCO has a critical role in developing the organization's
long-range plans and works directly with the agency's CEO, Board of
Directors and other key fundraising volunteers.This position
oversees a department of two communications staff and six
development staff. Direct reports for this position include
Associate Director of Development, Grant Writer, Major Gifts
Officer, and Associate Director of Communications.ESSENTIAL
FUNCTIONS INCLUDE, but are not limited to the following:Planning
and Leadership
- Serve as a key partner for the organization's long-range
strategic plan and agency budget.
- Create and present an annual written Development Plan and Case
for Support to guide the organization's fundraising and
communication efforts.
- Organize, direct and train department staff, direct the
involvement of volunteers or consultants where necessary, and
motivate staff and volunteers to accomplish fundraising goals.
- In conjunction with the CEO, Chair of the Board and Chair of
the Development Committee, work with Board Members to develop each
individual's plan for participation in fundraising activities.
Communicate with each Board Member regularly to encourage and
support their fundraising efforts.
- Provide leadership to the Development Committee and support to
its volunteer Chair and to any appointed subcommittees.
- Attend Board meetings and board subcommittees, including
development, events, planned giving, and finance. In conjunction
with the Development Chair, report to the Board on the
organization's progress in meeting its development/communication
departmental goals.
- Develop departmental budget, monitor expenses and allocate
resources in the most effective manner.Major Gifts and Planned
Giving
- Identify, cultivate and successfully solicit large major gifts
to meet established fundraising goals and to support and expand
programmatic efforts.
- Organize and direct the cultivation and solicitation of major
donors by volunteer leadership to meet fundraising goals.
- Build on existing planned giving program to secure deferred
gifts for the agency's programs and endowment.
- Cultivate relationships with donors who have the potential to
make major and planned gifts.
- Appropriately steward existing donors to ensure they feel
appreciated and are achieving their philanthropic goals.Foundation,
Corporation and Government Relations
- Identify and cultivate meaningful working relationships with
institutional leaders.
- Supervise the grant writer and Elevate consultants in the
strategic development and implementation of grant applications to
foundations, corporations and government entities to support and
expand our programs.
- Oversee prospect research and cultivation of new funding
sources.Annual Giving
- Supervise the Associate Director of Development (ADD) to
develop and implement annual fund vehicles, including direct mail,
events, monthly donor and employee giving programs.
- Support the ADD in creating robust stewardship and appreciation
efforts for our annual fund donors.Communications
- Supervise the Associate Director of Communications (ADC) in the
planning and implementation of quarterly newsletters, annual
report, press releases, and event invitations.
- Work with the ADC in securing publicity for Union Station from
a variety of media outlets, including print, digital, and all
social outlets.
- Oversee the creation, programming and promotion of quarterly
Changing the Narrative Series.
- Manage the USHS brand to ensure that all content reflects the
agency's image as a social service leader in the community.
- Provide leadership in the ongoing enhancement of the agency's
website to attract and communicate with donors.
- Represent Union Station at appropriate functions.Ongoing
Development, Fundraising, and Donor Related Events and Activities
- Develops, initiates, and oversees the implementation and
execution of all agency-related fundraising and donor relations
events.
- Ensure appropriate stewardship of all gifts to the organization
and implement donor recognition activities.
- Supervise the Development/Communications staff in the
preparation of reports that accurately track development revenue
progress and department expenses.PHYSICAL AND MENTAL REQUIREMENTS
AND WORK ENVIRONMENT:
- Work indoors in a temperature-controlled environment and
occasionally exposed to outdoor weather and driving conditions. The
noise level in the work environment is usually moderate.
- Stand and sit for long periods of time; move and walk to
various locations; climb, stoop, kneel, reach, pull, push, bend,
twist, and occasionally lift and/or move objects.
- See, hear and speak clearly in order to give and receive
information and instructions. Ability to interact with other
employees, clients, customers and members of the public.
- Ability to work effectively under time constraints, prioritize
work, multi-task, and adapt to changing work demands.
- Gather, analyze, synthesize, and classify information; complex
reading, writing and memorization skills.
- Perform arithmetic operations.
- Transcribe, enter, and post data.
- High level of concentration and attention to detail for
extended periods of time.
- Ability to respond effectively to sensitive inquiries or
complaints.
- Requires use of a computer keyboard for long periods of
time.
- Ability to quickly organize and communicate thoughts and to
understand communications from others.
- Ability to work independently, with others, around others, have
verbal contact with others, face-to-face contact with others,
prioritize work and make decisions.
- Able to work occasional evening and weekend hours.
- Able to travel to off-site meetings.KNOWLEDGE, SKILLS AND
ABILITIES:
- Excellent oral and written communication skills.
- Excellent judgment and decision-making capability.
- Deep knowledge of Los Angeles County area philanthropic
community with also a specialized focus on the Pasadena
philanthropic community is crucial.
- Outgoing with excellent interpersonal skills, and able to
inspire and motivate staff, board members and volunteers;
demonstrate ethical, intelligent and diplomatic behavior.
- Commitment to helping homeless and very-low-income people
rebuild their lives.
- Proficient with Microsoft Windows, Microsoft Office (Word,
Excel, Outlook), and Raiser's Edge.
- Proficient with office communication equipment and machines
(telephone, calculator, personal computer, computer
printer).EDUCATION, TRAINING AND EXPERIENCE:
- A bachelor's degree is required; an advanced degree is
preferred. 10+ years of experience within the areas listed below
will be accepted in lieu of a bachelor's degree.
- Certified Fund-Raising Executive is preferred.
- American Fundraising Professional (AFP) certification is
preferred.
- At least six years of experience as a development professional
and a proven record of success providing leadership in operating
and capital fundraising efforts with ambitious fundraising
goals.
- At least three years of experience supervising other
fundraising professionals.
- Prior experience initiating, developing, and overseeing the
execution of fundraising and donor-related events.
- Prior experience in overseeing budgets.Union Station Homeless
Services is an Equal Opportunity EmployerUnion Station Homeless
Services Embraces Diversity. We embrace our differences and are
committed to furthering our culture of inclusion and belonging. Our
commitment to racial equity within the organization is crucial to
who we are and the clients we serve. Committed to being an
anti-racist organization and sharing the unique cultural
experiences from our networks, we offer annual racial equity
training, host ongoing learning experiences through our lunch n'
learns and participate in ongoing mental health trainings. We
promote acceptance, respect, teamwork and foster diversity in the
workplace.We believe every individual has a story, past, and a
unique set of skills that shape who we are and through this
network, we can learn from each other to become better versions of
ourselves personally and professionally. Through our staff-led
network focusing on diversity, equity, inclusion, belonging and
accessibility, we work to communicate, educate, and express diverse
cultivation through our eight Diversity Networks. We are honored
that the Diversity Network has been recognized as part of the
Community Impact Awards presented by the Los Angeles Business
Journal.Union Station Homeless Services is an Equal Opportunity
Employer
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Keywords: Union Station Homeless Services, Arcadia , Chief Development & Communications Officer, Accounting, Auditing , Pasadena, California
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